The meaning of communication is the response we get

I was recently asked to prepare a communications workshop for a group of 50 people - primarily to address the problems stemming from the way in which different teams and departments communicate with each other. This is partly due to the pressures of time and the modern-day method of emailing rushed and poorly thought-through responses, rather than taking the time to speak directly with the person or persons involved. But also, it helps to realise that initially we have to take personal responsiblity for the way we communicate, and understand that by changing the way we speak or write to others (or even our body language), that we can in fact change the response we get from the recipient. We can learn to be more persuasive, more understanding, more inspirational and impactful and ultimately become a great communicator. When you think about someone you really admire for their great communication skills or their ability to inspire and pursuade others, what is it that they do; what qualities do they have that make them a great communicator and what values do you think they hold? More later  .......................

Have a great day.

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